Terms & Conditions

Hair trials are not compulsory, but are strongly recommended.

Pricing is not guaranteed until a booking has been confirmed and a deposit paid.

It is the responsibility of the client to be on time. We can not guarantee the completion time if the client is running late.

Bookings are subject to availability, please contact us for enquiries.

A 20% deposit is required at the time of booking, with the balance due 4 weeks prior to the appointment date.

Deposit is NON REFUNDABLE

Due to commitments, and the last minute nature of those commitments, Kristy can not be guaranteed as the stylist. In the event Kristy is unable to offer her service, a reasonable amount of notice will be given and a highly qualified stylist, trained by Kristy will be arranged as a replacement.

Any concerns about the service or stylist need to be raised at least 48 hours prior to the scheduled start time.

100% cancellation fee will be charged if 2 months notice is not given.